Introduction
Let the stars guide you towards gigantic winnings at PoleStar Casino! This is where a juicy welcome package and countless gambling games await new members. Please remember that you can bet on sports, play live casino, and try jackpot slots all under one roof!
PoleStar Casino is managed and owned by Rabidi N.V., a well-known company with several first-class projects behind it. So you're in good hands all the way! Please note that we have been following this operator for several years and are always impressed by their attention to detail. New players can look forward to a juicy welcome package, while the tournaments raise the level of competition and facilitate further returns. Despite its young age, this is already a very popular online casino that definitely deserves to be noticed.
Let's explore this online casino further.
About PoleStar Casino Website
- Founded: 2022
- Ownership: Rabidi N.V.
- Licence: Curacao
When we checked who's behind Polestar Casino, we immediately realised why the online casino looks so good: Rabidi N.V. is quite well-known in the casino universe for its great, well-thought-out launches! We've already written in-depth articles about several of their projects – perhaps you've read about the thematic Wazamba Casino, or the unique gaming portal Sportaza Casino? Both received great feedback from our experts! Other cool launches from Rabidi N.V. include 7Signs Casino, Vinyl Casino and Sportaza Casino. All with equally stylish design, cool details and a great atmosphere.
The registration process itself shouldn't take more than a couple of minutes. The user-friendliness is high and the guidance along the way will ensure that you become a member in no time at all. No verification is required initially – you can deposit as soon as your email address is verified and the welcome bonus will appear automatically. Feel free to take a look at your profile page after signing up, look around, and adjust the settings to your liking.
PoleStar Casino Welcome Bonus
- Up to $/€1,000 bonus + 50 free spins
As soon as you visit the attractive homepage, you'll be greeted with an invitation to register an account and activate the comprehensive welcome package for new players. Here, the operator boasts a whopping $/€1,000 bonus, which is sure to catch the attention of both beginners and experienced players alike. Imagine what you can do with that kind of money! You'll have to hold on to your hat here, though, because the offer is divided into three smaller parts of varying value. We have checked exactly what applies and pass this information on to you, our dear reader;
- 1st deposit: 100% up to $/€500 bonus
- 2nd deposit: 70% up to $/€300 bonus
- 3rd deposit: 50% up to $/€200 bonus + 50 free spins
As you can see, only the first deposit bonus gives you the maximum return – after that, the percentage drops. We generally recommend that our readers claim at least 100% extra every time they deposit, unless you really appreciate the entertainment of the operator in question and therefore settle for a slightly smaller bonus.
At the same time, it's important to note the associated bonus terms and conditions – they unfortunately have a fairly high wagering requirement! Fortunately, everything else is fairly standard: the maximum bet per round of bonus money is $/€5 and you have 10 days to complete the wagering. The minimum deposit to activate the welcome package is also $/€20. Feel free to take advantage of the first offer, but see if you can move on to the next online casino instead of claiming the remaining deposit bonuses!
PoleStar Casino Other Promotions
In addition to the welcome bonus, PoleStar Casino has these promotions running at the time of writing:
Weekend Reload
Drop by during the weekend and make a deposit of at least $/€50 and you'll receive a pretty solid top-up bonus instantly: up to $/€700 and 50 free spins on selected slots. The wagering requirement is the same as above, i.e. 40x (deposit + bonus) plus 40x winnings from the free spins. Good enough if you like it and want to stay!
Weekly Cashback
Make a deposit and enjoy the entertainment at your own pace, then receive a share of your losses back. The following week, mind you. The percentage of cashback depends on your VIP level (next section), but it starts as low as 5% and can grow all the way to 15%. The maximum amount will be $/€3,000 and the money comes with no wagering requirements!
Casino Tournaments
One of the best things about Polestar Casino is their frequent tournaments – both network promotions like Drops & Wins and local casino tournaments that take place between members. Choose from ‘Slot of the Week', ‘Live Casino', and similar competitions, then climb up the leaderboard and walk away with delicious prizes!
PoleStar Loyalty and VIP Program
Okay, after being disappointed by the poor promotions section, we were really impressed by the loyalty program. The operator has done a marvelous job here! Firstly, we can highlight their weekly challenges, where you collect special points by completing a certain number of spins on designated slots. For example, if you complete 60 spins on Chillipop with at least 30 cents per spin, you'll receive 6 Polestar coins instantly! These can be used in the affiliate shop, where members can exchange coins for bonus money or buy free spins for a certain amount. Want 20 free spins on the majestic Gates of Olympus slot? Spend 100 coins and you've got them! You earn coins in a number of ways, including betting on regular slots or via the challenges we mentioned above.
To top it all off, the online casino has a VIP program, where you climb up the levels and receive better and better perks! Here's how it works in practice:
- VIP levels consist of Bronze, Silver, Gold, Platinum and Diamond
- Each level offers increasingly higher cashback; from 5% to 15% per week
- Monthly withdrawal limits will also grow from $/€20,000 to $/€100,000
- The Platinum and Diamond tier involves a personalised contact person
PoleStar Casino Games and Software
- Number of games: 3,000+
- Type of games: Slots, Live Casino, Table Games, Scratch Cards, Bingo, Keno
Game Lobby
Yes, we liked the game selection – the user-friendliness is high, and the overview itself is very attractive. Here you're greeted by large, rich images for each game, as well as a number of handy shortcuts in the main menu. You can easily jump straight to new reel games, popular video slots, exclusive titles, jackpot games and table games.
The only thing missing is classic slots, apart from our usual demands for thematic collections and special mechanisms. Of course, it's a little disappointing not to be able to go straight to Megaways slots or games inspired by ancient Egypt. These little things spoil the experience, but shouldn't be the deciding factor. Hopefully, the operator will expand the menu and put some sub-menus in place in the future – for now, you'll have to make do with the design and the main categories.
- Top
- New
- Popular
- Exclusive
- Bonus Buy
- Jackpots
Besides, you can create your own favourite list of casino games, so it's easy to go back to the titles you enjoyed at Polestar Casino.
Casino Software
If you click on “Developers” in the main menu, a new pane will pop up – there you will see all the providers that the online casino works with. We're talking dozens of different companies, each with their own logo in beautiful neon colours. Cool! At the time of writing, you can enjoy all the coveted launches from Red Tiger, NetEnt, Play'n GO, Microgaming, Yggdrasil, Big Time Gaming, Pragmatic Play, Thunderkick, Relax Gaming, Blueprint, iSoftBet and several other celebrities, but we would probably recommend that you turn your attention to lesser-known brands.
Why not set aside a few hours for the delightfully colourful video slots from Swintt, for example? Or try out some unique titles from Nolimit City? Perhaps 3D slots from Betsoft will do the trick? They've got them all under one roof! Completely unknown, young companies like Spinberry and Vibra Gaming may also be suitable – these are rarely seen elsewhere.
Table Games
If you fancy trying out some table games, prepare yourself for a slightly more convoluted experience. The lack of sub-menus is particularly evident here, as you can't go directly to e.g. roulette, blackjack or poker games – instead, you have to deal with a very general list, where all these titles are listed side by side, without any form of categorisation or arrangement. You can't sort them on your own, either! Maybe this isn't too bad?
Well, we also miss shortcuts to scratch cards, bingo games and virtual lotteries, despite the fact that all these alternative gambling games are available. Can it be that hard to include a button called “Other” in the menu, where you can cram in all these special launches? If scratchcards are your thing, we, therefore, recommend that you focus on the game developer Hacksaw Gaming.
Live Casino
Same problem here as in the last paragraph above, unfortunately. They haven't divided up their portfolio of live gambling games in any way, so you're faced with a chaotic overview of blackjack, roulette tables, baccarat, card games, dice and show games next to each other. It's quite difficult to find your way around, especially considering the wide range of providers! Yes, the operator works with Evolution Gaming, Ezugi, Pragmatic Play and several other companies that create live casino games, and we would have appreciated a separate list of show games.
Most people favour these launches, with Gonzo's Treasure Hunt, Sweet Bonanza CandyLand, Monopoly Live and CrazyTime leading the way. Lovely, colourful titles with brilliant animations and beautiful environments, as well as friendly, smiling people on the other side of the screen to keep you entertained along the way. Definitely worth a few hours of your time!
PoleStar Mobile Casino and App
If you want to test your luck while you're out and about, you can of course log in and play your favourite launches via mobile devices too. Developed using HTML5 technology, the casino requires no download whatsoever – simply visit the casino directly in your mobile phone or tablet browser and you'll see a simplified, customised version of their homepage. There you can register or log in, make a deposit, activate an optional bonus and dive into the game selection!
The portfolio is practically the same as on the computer, and we'd recommend that you take a few spins on the jackpot slots out there. Who doesn't dream of winning tens of millions of pounds from a single round of play? Well, anything is possible in the modern casino universe, no matter where you are – imagine getting off the bus with both a house and car loan, and then walking away a multi-millionaire!
PoleStar Casino Banking Info
- Minimum deposit: $/€10
- Withdrawal time: 0-48 hours
PoleStar Casino makes it easy for players to make deposits and withdrawals. The process is straightforward and secure, with the casino utilizing advanced encryption technology to protect players' data.
Payment Methods
PoleStar Casino offers a range of convenient and secure payment options for players to make deposits and withdrawals. These include popular methods such as Visa, MiFinity, Mastercard, Skrill, Neteller, eZeeWallet, Pay4Fun, Payz, Interac, Flexepin, Rapid Transfer, Paysafe Card, CashtoCode, Trustly, and bank transfers. The casino also accepts various currencies, including Euros, US Dollars, Canadian Dollars, and cryptocurrencies such as Bitcoin, Ethereum, and Litecoin.
Processing Time
As mentioned, the online casino follows the industry standard when it comes to withdrawal processing – you may have to wait up to 48 hours if there's a big rush. Usually, however, your withdrawals will be processed more quickly, as the company processes all requests as quickly as possible. It's not uncommon for funds to be dispatched after just 24 hours! Note that withdrawals are instant when using e-wallets and cryptocurrencies, while bank transfers and card withdrawals can take up to 3 days to be credited to your account. Nothing out of the ordinary here.
Fees and Charges
As far as we can tell, you'll never be asked to pay any withdrawal fees or other charges as long as you don't request withdrawals every single day. In fact, it's quite surprising not to stumble upon a percentage fee for bank transfers – many casinos charge 1-3% of the total amount for such transactions. Just remember that various alternative solutions come with their own costs, in which case cryptocurrency is by far the cheapest way to make casino payments. If you choose to use e.g. Ethereum, it's only a matter of a few cents every time you deposit or withdraw money.
Safety & Security
To ensure a safe and secure gaming experience, PoleStar Casino implements strict security measures to protect players' personal and financial information. The casino utilizes SSL encryption technology to safeguard data transmission and employs robust firewalls to prevent unauthorized access to its servers.
KYC/AML Verification
At some point, you will need to verify your gaming account – this is a completely standard, safe procedure that takes a day or two, without restricting your account in any way. However, please note that your potential withdrawal will be put on hold until all documents are verified, so we recommend that you go through the verification process beforehand. Submit a photo of your passport (or other ID) and proof of address – this can be a recent utility bill. You only need to verify the account once, and this will usually be necessary when you withdraw about ten thousand euros in total.
PoleStar Casino Customer Support
- Contact methods: Live Chat, Email ([email protected])
If you run into trouble or have questions, you can always contact their customer service. In most cases, all you need to do is press the Live Chat button at the bottom of the side menu. This will bring up a small window where friendly, English-speaking staff will respond to you shortly – and it's great that help is available around the clock, all year round! The operator also promises to answer all emails within 45 minutes, if you prefer to write such messages.
Before you dive into live chat, however, we'd recommend taking a quick look at the FAQ section, where a handful of popular questions will appear. Not a particularly long list of frequently asked questions, but still better than nothing. Maybe you're wondering how to make a withdrawal or how to close your account? The answers are there!
Summary and Final Verdict
This is another beautiful project from Rabidi N.V. that has attracted a lot of attention from new players. The casino has a sleek and modern design, making it easy to navigate and find your favorite games. It is licensed and regulated by the government of Curacao, ensuring a safe and secure gaming experience for players.
One of the standout features of PoleStar Casino is its impressive game selection. With over 3,000 games from top providers like NetEnt, Microgaming, and Play'n GO, players have a plethora of options to choose from. The casino also regularly updates its game library, ensuring that players always have access to the latest and greatest titles.
PoleStar Casino also excels in its customer support department. The casino offers 24/7 support via live chat and email, ensuring that players can get their questions and concerns addressed in a timely manner. The support team is friendly, knowledgeable, and responsive, creating a positive customer experience.
In terms of banking options, PoleStar Casino offers a variety of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. The casino also supports multiple currencies, making it accessible to players from different parts of the world.
Overall, we give PoleStar Casino a very solid rating of 9 out of 10. In other words, we highly recommend it to players who are looking for a reliable and enjoyable online casino experience.
Frequently Asked Questions [FAQ]
Who owns Polestar Casino?
They are owned by the well-known Rabidi N.V.
Where is Polestar Casino licensed?
They are licensed by Antillephone in Curacao.
Can I play with my mobile phone?
Yes, you can play perfectly well from any mobile device, without downloading.
What is the minimum deposit?
You can make deposits of at least $/€10.
Does Polestar Casino have a welcome bonus?
Yes, you get up to $/€1,000 and 50 free spins as a welcome bonus!
Is there a VIP program?
Yes, the operator has a level-based VIP program with growing perks.
What types of slots does the casino have?
Video slots, classic machines, jackpot games, and other genres are all available.
What payment methods can be used?
Choose between regular bank cards, e-wallets, and cryptocurrency when making payments.
Is there a cashback scheme?
Yes, loyal players are rewarded with cashback via the VIP program.
