General Information
Are you keen on finding a platform that can cater to both your passions of online gaming and sports betting? One that allows you to engulf yourself in a game of poker while waiting to see how your punt on Manchester City goes? We are ecstatic to open your world up to the digital playground that is LuckBox.
LuckyBox is an outstanding online Casino and Sportsbook that launched in April 2018 under the ownership of Real Time Games Holdings. The platform holds an acclaimed betting and gaming license issued by The Isle of Man and is registered under company number 013857V. This gambling commission is responsible for regulating the platform and ensuring it continuously operates up to standard.
Upon entry to the LuckBox platform, players are greeted by a sleek interface and the landing page is chock-full of all the betting opportunities available to players. There are also category tabs to help players jump from the Sportsbook to eSports and finally the Casino games.
Unfortunately, LuckBox will not be available to players in the USA, UK, Sweden, Netherlands, Spain, France, Israel, Lithuania, Afghanistan, Australia, Iran, Italy, and Turkey.
LuckBox Language options:
- English
- Russian
- German
- Portuguese
- Spanish
LuckBox Bonuses & Promotions
Best efforts have been put forward in the Bonus department, with LuckBox offering players a generous Welcome Bonus, followed by promotions for both the Casino and Sportsbook, ensuring a player's time on the platform is constantly on a high note.
Welcome Bonus:
- 1st Deposit – 100% match bonus up to 100 USD (Bonus Code: GLHF)
Additional Promotions:
- Casino Bonus – A 100% bonus. Whatever amount you deposit, LuckBox will double it up to a value of $100
- Spinomenal Grand Holidays Tournament – $500,000 Prize pool
- Drop and Wins
- Combo Bet Cashbacks
Each promotion and bonus comes with its own set of Terms and Conditions that have to be adhered to, such as minimum deposits, wagers, etc. Players should familiarise themselves with these terms to ensure that all requirements are met to take full advantage of each LuckBox offer.
LuckBox Casino Games
LuckBox has positioned itself primarily as a Sportsbook, which is surprising considering how magnificent their Casino offering still is. There are over 700 titles to browse through provided by the following top Game Designers:
- Pariplay
- Green Jade Games
- Hacksaw Gaming
- Big Time Gaming
- Pragmatic Play
- Microgaming
- Spinomenal
- Evolution Gaming
- Booming Games
Below you'll see the most popular titles within each of the gaming verticals. All of the available games within the casino will also be available for mobile play.
- Slots: Extra Chilli Megaways, Sugar Rush, Aviator, Poseidon Ancient Treasure, Book of Demi-Gods, and The Dog House.
- Table Games: First Person Blackjack, Multifire Roulette, Dragon Tiger, Baccarat, European Blackjack, and American Roulette.
- Live Dealers: Crazy Time, Lightning Roulette, Power Blackjack, Dream Catcher, Baccarat, and Three Card Poker.
LuckBox e-Sports Betting
LuckBox originally started its online venture as an eSports betting platform and later extended its services to offer access to traditional sports as well. While betting on eSports is an option, LuckBox actually encourages players to create teams and partake in tournaments where they themselves can engage in one of the following e-Sporting games:
- Counter-Strike: GO
- Dota 2
- League of Legends
- Valorant
- Overwatch
- Rainbow Six
- Call of Duty
- Honour of Kings
- StarCraft I and II
- Rocket League
- Warcraft III
- Hearthstone
At the time of writing, the available sports betting categories are:
- Football
- Tennis
- Basketball
- Ice Hockey
- American Football
- Fifa
Players do need to take into account that sporting events can be seasonal, and available opportunities will constantly be changing.
LuckBox also hosts betting for live events, and their odds are incredibly competitive, sitting between 1.8 – 1.95.
LuckBox Payment Methods
The casino accepts the following currencies:
- EUR
- USD
- GBP
There are several safe and well-known payment options available to players at LuckBox. All payments are processed through MoneyMatrix Ltd; therefore, no financial information will be stored on the platform. Before proceeding to make first deposits, players will be happy to know that all financial and sensitive information will be entirely safeguarded as the LuckBox platform is fully protected through state-of-the-art SSL encryption technologies, which also prohibit any Third Parties from accessing this data.
Players may make deposits via any of the following processors:
- Visa
- MasterCard
- Visa Electron
- Maestro
- Astropay Card
- EcoPayz
- Neteller
- Rapid Transfer
- Skrill
- PaysafeCard
- CashtoCode
- Astropay One Touch
- Sofort-Uberweisung
Withdrawal options available to players are as follows:
- Visa
- MasterCard
- Visa Electron
- Maestro
- Astropay Card
- EcoPayz
- Neteller
- Rapid Transfer
- Skrill
- Trustly
When it comes to payment limits, these are as follows:
- Minimum deposit: 10 USD
- Minimum withdrawal: 20 USD
- Maximum withdrawal: 50 000 USD per week
LuckBox promises same-day cashouts as soon as you request a withdrawal. However, if payment is flagged, it will take 1-3 days to finish processing.
LuckBox Support Service
LuckBox has a phenomenal FAQ Department that contains upwards of 12 of the most common queries for the following departments:
- Bonuses and Promotions
- Software
- Responsible Gaming
- Betting and Games
- Account
- Payments
- General
The FAQ department should always be a player's first point of call as it's incredibly comprehensive and should most likely answer any question that may arise. If the query is more complex, there is an available Live Chat, where players can converse with agents in real-time in either English, Russian or Portuguese. Unfortunately, Live Chat is only open during working hours. If a player finds themselves in a situation where they need assistance and the Live Chat is unavailable, they can email the support department directly at [email protected].
Conclusion
Following a thorough investigation, LuckBox has undoubtedly proven to be an imposing and all-encompassing platform. Not only does the Sportsbook cover most of the major sporting events, but we love that the platform began as an eSporting destination. This is quite obvious though, as the eSports department is by far the most comprehensive.
We are fond of how the platform has been designed in such a manner that it effortlessly directs players through the platform and is very user-friendly. On top of all that, LuckBox has still managed to curate a phenomenal Casino offering and offers players adequate rewards.
We'd say that the only drawback to LuckBox is the fact that the Live Chat isn't open 24/7; however, they have managed to make up for it with their extensive FAQ section.
