CrazePlay Casino was born in 2019 and now you can read our comprehensive review of this casino. Read on to find out all about free bonuses, best games, customer service, transactions, and much more!
CrazePlay Casino Review
In 2019, the casino CrazePlay came on the market, and finally, it is this casino's turn to undergo a thorough analysis here with us. New casinos are always exciting to take a closer look at, and since the competition is as colossally fierce as it is in today's market, it takes a bit to stand out in the crowd.
One thing is for sure: as a reader, you are guaranteed a completely neutral and objective assessment from us, and we want you as our reader to feel confident that what we write comes from the heart – and that is exactly what it does, and some of those that set us apart from the crowd.
In the review, the undersigned will take a closer look at several different things, but we can still highlight both usability, design, game selection, bonuses, and transaction methods – to name a few. In any case, it should not be boring, because with us you read reviews that you do not get anywhere else.
Frankly speaking, there is nothing to wait for!
General facts about CrazePlay Casino
The first thing we think of when we open the pages of CrazePlay is that it is a neat and airy impression that meets us here, and it is a good start. The bonus shines towards me from the top of the screen and the registration button is clearly visible, so here everything is arranged to get you started.
To the left is a clear floating menu with shortcuts to central parts of the site, and if you scroll down the page you get a selection of games presented. You can also choose which games to display and the sorting is made easy by clicking on the different buttons.
The usability is very good, the front page is neat and not loaded with heavy and cluttered graphics and everything is by and large laid out in an intuitive and good way. As we said: a really good start.
Gammix Limited operates this site and the company is licensed and regulated by the Malta Gaming Authority. The company operates under license number MGA/B2C/295/2015. Casinos with the Maltese license are safe to play in and you are of course also guaranteed fair play here.
CrazePlay Casino welcome bonuses
A good first impression can be difficult to defend and when it comes to the welcome bonus, CrazePlay advertises on the front page with a bonus of €500 and 150 free spins. However, it should be said that this is totally what you can get during the first three deposits, and not what you can get the first time you deposit money – which is basically the welcome bonus.
Your welcome bonus at CrazePlay Casino: 100% up to €100 + 25 free spins on Starburst!
This is a safe and good bonus, and that Starburst is the machine you get the free spins on is of course very positive. This is perhaps the world's most popular online slot machine, and 25 rounds there are simply gimmicks.
It is thus a match bonus we are talking about here, and you get up to €100 extra to play with here. For example, if you deposit €100, you get €100 extra that you can play with, and then have €200 to spend.
When it comes to the turnover requirement, this is 40x both on deposit and bonus, and this is of course far too high. We usually steer clear of bonuses in their entirety because of these requirements, so this is not the most important thing for me personally.
We are talking about two more bonuses on deposits no. 2 and 3. Here we are talking about 50% up to €100 and 25 free spins on Twin Spin and 25% up to €300 and 100 free spins on Northern Sky on the third deposit.
All in all, get up to €500 FREE in bonuses on the first three deposits and 150 free spins on three different NetEnt slot machines.
Other promotions and offers
If there is one thing that is certain, it is that the vast majority of casinos offer their regular customers bonuses in addition to the welcome bonus. This of course also applies to CrazePlay, and here are several regular campaigns we will take a closer look at.
Every Monday, you can secure free spins in the Monday Spins campaign, and these rounds are available at the time of writing on the Gonzo’s Quest slot machine. To secure 100 free spins every Monday, you must make a deposit of at least €50, and here too the wagering requirement for the winnings you win on the rounds is 40x.
On Wednesdays, CrazeCasino hands out a ‘Sweet Treat‘, which means that you get 60% up to €60 on your next deposit. If you deposit €100, you thus get €60 extra to play for. 40x in turnover here too.
Hello Sunday is a campaign that can make the end of the weekend a little better for those who like bonuses. Here it is usually 50% up to €150 and if you deposit €300 you get the maximum bonus of €150, and thus have €450 to play with. 40x in turnover requirements applies here to deposits and bonuses.
The casino also offers a so-called VIP club, and we have, to put it mildly, a strained relationship with them, and the reason is that it is almost impossible to climb to the top unless you have several million euro to play for. But still: in short, it is about being awarded coins/points while playing, and the more you play the higher up in the hierarchy you climb. You get several bonuses awarded as a result of the ranking and here we are talking free spins, cash bonuses, personal concierge, cashbacks, and much more.
When it comes to all the campaigns, we always recommend accepting offers by SMS and e-mails if you are interested in these. Then you easily keep track and can easily weed out which campaigns you want to target.
Selection of casino games
The selection of games largely helps to define an online casino, and which providers of games a casino cooperates with is very important in that respect. A quick glance at the games shows me that you have not saved anything at all in this casino and that the selection of games maintains a high level.
In total, there will be around 1400 games available, including the providers NetEnt, Microgaming, Betsoft, Xplosive, Evolution Gaming, iSoftBet, HollywoodTV, Quickspin, Pragmatic Play, Play'n GO, Habanero, OneTouch Games, Kiron Interactive, PariPlay, Fugaso, Booming Games, Elk Studios, Ezugi, Felt Gaming, Push Gaming, Reel Time Gaming, Relax Gaming, Yggdrasil Gaming, Hacksaw Gaming and many more. In total, there are 52 game providers in place with their games and that must be said to be very strong.
However, a small problem arises when you have so many game providers and games available in an online casino: can you sort the games? At CrazePlay you can do it, but only in the simplest way, and then by dividing the games into categories such as slot machines, live casino, table games, new games, and so on.
In addition to this, one should have put in place a sorting system that allows players to sort the games according to what functions they have, and then for example free spins, spin, bonus games, and so on. We have such a solution here on our pages and it gives readers an opportunity to get exactly the games they want. As a minimum, CrazePlay should at least allow customers to sort the games by publisher.
A lot of good here in terms of game selection, but you should give us a better form of sorting so that you can find what you are looking for and not just look around at random.
The CrazePlay Live Casino has over the years become mega popular and a casino that does not offer this product should simply be steered away. This is a completely unique way to play table games and something you have to experience. If you like blackjack, roulette, baccarat, Casino Hold’em and such games, this is right up your alley.
NetEnt and Evolution Gaming deliver the games to CrazePlay and that means you get the best games in the industry in this field – from the two best players. It's not just table games that are available and it is worth mentioning that Evolution Gaming delivers game show games such as Monopoly Live, Deal or No Deal, Dream Catcher and Footbal Studio.
Do not know what live casino is? Yes, in short, it works so that you get live streaming images from the casino studios of the respective gaming providers – here NetEnt and Evolution Gaming. We then get to see real people who control the different games (spinning reels handing out cards etc), and you can place bets in real-time while witnessing all the fun.
It is fantastic fun and for you who like the traditional casino games, this is simply magical. It is highly recommended.
There are a whole bunch of different tables available within each of the game categories (blackjack etc.) and there are different bets and variations of the games available. The selection is therefore very good.
Deposits and withdrawals
At CrazePlay Casino, there is only one currency – EURO – you can use to play and settle your payments. This means that there are a whole bunch of different transaction options available, and all of these are of course completely secure. The casinos are constantly working to add new payment methods to improve your gaming experience.
As we said, this is a strictly regulated casino and they, therefore, have to follow strict guidelines to maintain their licenses. Remember that before you can make a withdrawal, you have to identify who you are and where your residential address is. This is done easily by uploading copies of documentation. This is something all casinos are required to do and this procedure is known as KYC (know your customer).
- Interac Online
- Interac E-Transfer
- Bank transfer
Be aware that if you make a deposit with Skrill and Neteller, you will not have the opportunity to receive bonuses. If you are like me, however, this does not matter.
Customer service is often the jumping-off point that separates a good casino from a less good casino. You have easy access to customer service from the menu on the website and here you come to a support section that is well built. The most common questions are already answered on their page, and if you have other questions, you can contact support 24/7 via live chat or e-mail ([email protected]). 24-hour staffing is very positive and something we like very much.
The casino states on its pages that the response time on live chat is about 30 seconds, but that you have to calculate anything from 30 to 60 minutes by e-mail. Both of these are well within our ‘requirements'.
The next checkpoint is simply whether there is English-language help present or whether you can get Finnish or German help. The latter two are also something that works well and which in most cases is completely unproblematic. At CrazePlay Casino, fortunately, multilingual support is in place.
It is also possible to thank for the chat and wish the customer a good day ahead… we just mention it.
Summary of the review
It takes a lot for a casino to get a full score from the undersigned, but CrazePlay is not very far away. The casino as a whole is good, but there are some small things that pull down here and there. Among other things, as mentioned, the sorting options for the games should be in place, and it should be noted that there is no Scandinavian support in place. A little courtesy does not hurt either. The Scandinavian market is large and important and one should therefore have this in place to satisfy this customer group.
On the plus side, we want to highlight the ease of use and that the casino is neat and tidy. One has been sparse with heavy graphics and this pulls up. The game selection is good and the live casino also works well. There are many transaction options in place and there are plenty of bonuses available for those who like this.
All in all, a good casino that has some potential for improvement.