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The Big5 Casino website was created back in 2009 and has been housing and taking care of hundreds of different flora and fauna species ever since. Big5Casino.com is licensed by the Malta Gaming Authority (MGA/B2C/340/2016) as well as being compliant with the Costa Rica gaming regulations.
The design of Big5 Casino is very calm and inviting thanks to the light tones and the natural green and orange accents that decorate the website. Everything is very clearly labeled making navigation very easy. The registration process is very straight forward. All you need to do is press the orange sign up button, fill in your details and you are good to go.
What makes Big5 Casino so special is the leveling up system that Condor Gaming has put in place. Upon signing up you start as a level 1 buffalo. Your aim is to become the ruler of the Savanna. Once you have reached level 5, which is the last level, you have now unlocked all of the best exclusive offers and promotions reserved for the top tier players. This leveling up system helps create some healthy competition between the players to make casinos even more fun.
Big5 Casino offers both slots as well as a sportsbook. I shall be going into more detail about these two entities later on.
Big5 Casino Welcome Bonuses
Upon signing up Big5 Casino welcome you to the Savanna by offering you a welcome bonus of 100% up to €100 to use on the sportsbook or 100% up to €500 and 500 free spins to use on the casino section.
As a registered player at Big5 Casino make sure that you are receiving emails from them as they send out exclusive offers to your account almost daily. Apart from that, you can also find the full list of promotions and tournaments. These go on at any given time on the promotions page which can be found at the top banner.
Once you are on the promotions page you have the luxury of filtering out the promotions that you wish to see. After you have found a promotion that you have taken a liking to and you wish to know more about you can click on the ‘read more’ button which will take you to the full promotions page where you can find all of the relevant details together with all of the participating games.
Big5 Casino Games and Software
Big5 Casino has made sure to include all of the greatest game providers within their catalog as well as feature some new up-and-coming game providers. Some of the gaming providers that Big5 Casino works with are QuickSpin, NetEnt, Red Tiger, Microgaming, ELK Studios, Play n'GO, and many many more. Big5 Casino boasts a total of thirty-eight different game providers which help diversify their slot catalog and breathe life into the Savanna.
If you are looking for a specific game you can make use of the search tool that is conveniently located on the right-hand side of the slots page. If you are just browsing with no game in mind but you have a vague idea of what you wish to play then you are in luck!
Big5 Casino have categorized all of their games into seven different sections to help make your life easier. All that you need to do is pick the category that you feel like playing in, pick a slot game, and get spinning.
Sportsbook and Live Betting
Get ready to run with the special Savanna sportsbook. Once you click on the sportsbook the first thing that you will see is a running list of all of the games that are currently live. Another interesting feature is the list of the top leagues that are displayed that change during the seasons. Underneath the top leagues, you will find a search bar where you can look up any championships or specific teams that you wish to bet on.
Big5 Casino offers twenty-seven different sporting events that can be bet on. You will find the full list of the different sports once you scroll down underneath the search bar. These sports include football, Esports, biathlon, tennis, golf, boxing and many more.
What is interesting about the Big5Casino sportsbook is the addition of nine virtual sporting events that you can bet on. Before you place your bets make sure that you adjust your betting format. Big5 Casino is set to a default format of decimal formatting but you have the option to choose between fractional or American formatting. When it comes to formatting it is best to find what you are comfortable with first and then place your bets.
Big5 Casino Deposit and Withdrawal
Big5 Casino has made sure to work with only the safest and most secure payment methods to keep their casino as safe as possible. To show how safe the website is you can check the URL link. If the link begins with ‘https://’ and contains a green lock symbol that means that the website is safe and secure and you should not worry about any transactions. Big5 Casino offers fourteen different payment methods which include Sofort Banking, Bancontact, Zimpler, and Trustly, amongst the others.
Any money that is deposited shall be displayed in your very own cashier. This is where you can view all of your funds and make any adjustments as needed. Withdrawing funds is as easy as pie. A payout can be done at any time. All that you need to do is go to your cashier and request a payout. Once you have requested a payout your status will change to ‘in progress’. Big5 Casino promises that payout requests are processed within 48 hours. During this time you have the option to cancel a withdrawal. Once your status changes to ‘accepted’ your funds have been successfully processed and will soon be visible in your bank account.
Another aspect that shows how safe and secure Big5Casino.com is is the fact that they are registered with the Data Protection Commissioner in Malta and they also adhere to the Data Protection Act and any other relevant regulations.
Big5 Casino Customer Support
Big5 Casino has an amazing support system. Big5Casino have made sure to create and keep well updated their FAQs page. Here is where you can find all of the relevant answers to all of their frequently asked questions. Big5Casino have done their best to explain things as clearly and as detailed as possible to be able to avoid any confusion or miscommunication when it comes to important information. I would recommend taking a look at the FAQs page before you get started so that you would be aware of all of the relevant information.
There are three other ways that you can get in touch with support to help make your life easier. Head on over to the contact page and you will be met with a contact form. Big5 Casino will ask for your details together with your query and they will email you back with an answer in due time. Another way that you can get in touch is by sending them an email directly on [email protected]. If you would rather speak to a live representative you are in luck as Big5 Casino has made sure to include a live chat functionality button that is always present. Whenever you have a query you can open up this chat window and you will be connected with a live representative to help get to the bottom of your issue.
What helps make Big5 Casino stand out is the added level of fun that they have created with the leveling-up system. Upon signing up you are given the title of the mighty buffalo. Once you have collected enough points you will transform into a fast and agile leopard. To be able to level up to a rhino you will need to get a total of 1,500 points. Standing tall at level 4 we have the giant elephant. Level 4 is the very last step before you get crowned as the ruler of the Savanna. Once you have reached level 5 you are now officially a lion and the safety of the Savanna rests on your shoulders.
Each brand new level that you advance to has its perks and advantages. With every higher level you get, the bigger and better promotions and offers that you receive. Once you are a lion you will benefit from the best rewards and bonus offers, and that's because you've earned them!
Everything about Big5 Casino is well thought through. The design and navigation of the website could not be easier and more inviting. The colorways used help create this natural environment for all the different species to enjoy their time in. Everything about Big5Casino is done in a very safe method, especially when it comes to handling the players' funds.
If you are ever in need of help you are spoilt for choice. With four different channels that you can seek help from you are not going to be left in the dark for long. As for the selection of games that you have to play, Big5 Casino has done a spectacular job at hosting a big variety of slot games to help meet everyone's different tastes.
I will give this casino a rating of 9/10. There is not much missing when it comes to Big5 Casino. All of the average games found on all of the casinos are there but Big5 Casino has kicked it up a notch by creating the added feature of leveling up.