Betsocial was launched in its current form with the new sportsbook and casino games in November 2017. Licensed and regulated in Malta & Curacao, the user interface is reminiscent of traditionally popular UK and European style international online bookmaker and casinos websites. Not too flashy or overly modern, but simple, easy to read and very functional to the user who knows what to expect from the website. The navigation is what a user of other online sportsbook & casino websites would expect, and the muted green tones are easy on the eye, not far off from the colours of Bet365 and Paddy Power.
The registration process is quick and straightforward, with not too many fields to fill in. Moreover, it is all completed on one simple page for only the most vital user information, without pages and pages of personal data to fill out. We understand that there are also plans for one-click social media based signups, but this is believed to be still in the planning stage; so visitors to the Betsocial site can expect to see this simple signup integration to be coming soon.
Once registered, as is typical, the new customer will need to activate their account with an email activation link. Then, as with typical of many casinos or sportsbooks, it’s sometimes worth checking in the spam folder and whitelist the site. As a recipient of emails from Betsocial you will receive nice promotions and bonus offers in the future.
On the home page, you can see the current casinos progressive jackpots. This section includes the world’s biggest online jackpots with the famous Mega Moolah slots from Microgaming. Also, there's a whole suite of other progressive jackpots that give the new customer the opportunity for big wins.
In addition to Microgaming slots, customers will find all the latest games from:
- 1×2 Gaming
- RedRake Gaming
- Authentic Gaming
Plus, there are live dealer table games from Ezugi. The real casino tables are streamed from the Hilton Portomaso casino in Malta.
The sportsbook itself deserves a special mention as this is a uniquely built sportsbook that is only available at the Betsocial site and is particularly notable for the fast loading speeds, and live inplay betting. Most of the markets are football related, with plenty of tennis markets, NFL, NBA, NHL, and a special mention should be made for the number of eSports markets on offer. No wonder Betsocial has been nominated in the Best eSports Operator category of the eGaming Review awards 2018. Users will be pleased to find this is not just another cloned sportsbook from the likes of Betconstruct, EveryMatrix or Sbtech, but a very real sports operation with proprietary traders and unique odds.
For fans of casino slots, there is a 100% welcome bonus offer on deposits up to €200 or equivalent currency, with 2 reload bonuses both of 50% up to €100 on deposits of €200, giving the new casino player at Betsocial a total slots package of €400 free to spin with on slots games on top of their initial deposits. What’s interesting to note is that the first 3 matched deposit bonuses do not actually have to be taken on the very first deposits but can be taken when the new customer chooses to use them and these bonuses are always avaiable to the user even if he decides to take the welcome bonuses on his third, sixth or eight deposit. That’s not typical in other online casinos.
The wagering requirements are pretty standard at 40x deposit & bonus, which is not the most competitive on the market, but also not a silly turnover amount and this casino is not trying to fool players by offering only percentages of the wagering requirements with certain slots, no, 100% of each spin goes towards fulfilling and completing the wagering required in order to release the bonus funds to be able to withdraw the money back to the customer’s initial deposit method.
There are also generally a no deposit free spins bonus available, for a different slots game each month, currently, this is 20 free spins on Avalon, which can be taken before even depositing to try out the casino, with further free spins available on your next deposit.
All in all, Betsocial Casino has pretty generous bonus offers when you add up all the matched bonuses that can be taken at any time, as well as the no deposit free spins on offer.
Betsocial’s customer support are responsive to requests for bonus offers so if you there’s a certain offer you’d like to try, why not ask support, they’re pretty likely to give you a decent offer if you’re a new customer and want to try out the games.
Betsocial Casino has at least 800 slots and table games available from 9 of the top online casino software providers. And, the casino has a responsive platform that works beautifully across desktop, mobile and tablet versions of the site. There is not a specific app to date, although we hear that it is on its way, but why not just bookmark the site as the browser-based version is responsive and the UX is well presented across all browsers.
All the latest NetEnt and Microgaming favourite slots are available, as long as games from some of the up-and-coming software houses such as RedRake and 1×2. There’s also a pretty decent suite of Virtual sports games. These games are worth a look if you want to spend a little time in between sports events, not that you’d have to wait very long for something interesting to bet on with the amount of live markets that are constantly in-play.
The casino game offering includes the following:
- Video Slots
- Table Games
- Progressive Jackpots
- Scratch Cards
- Video Poker
- Live Dealer
- Other Games
Customers at Betsocial are spoilt for choice with all of the major banking methods for deposits & withdrawals that cover a wide range of international markets, there are the obvious credit cards options Visa and Mastercard, Trustly and Jeton, supported by e-wallets such as Skrill, Neteller, Paysafecard, AstroPay, Paykasa, OtoPay, EasyPay, Paysec and PurplePay Visa for pre-paid Visa top-up cards.
If you like the look of the site and you plan on sticking around, it’s worth getting your KYC documents in quickly; all of the standard documents or proof of address such as internet, mobile or household bills are acceptable. Once you’ve got your documents in to support, or uploaded them via the site, the withdrawal process is super fast and easy. As for most of the e-wallets, withdrawals are more or less instant and credit cards should take no longer than 1-3 days. They even have fast Trustly withdrawals that are proven to be very quick indeed. So, there should be nothing to complain about during the withdrawal process with not long to wait at all.
Support are proactive and very responsive in helping your withdrawal request along if you feel that things are taking longer than they should. Betsocial customer support operates 24 hours around the clock, and you can be sure that your questions will be responded to quickly, although the majority of banking operations are taken care of during office hours, you should still receive a response at any time. Most of the support is done by email, although the live chat option is also coming soon if you want to speak to a support representative immediately. It’s also possible to contact support by phone but the email option seems to be the most encouraged.
The site, of course, has SSL encryption and customers are supported by the licensing bodies. With all this stuff, customers can be confident that they are playing in a secure and trustworthy environment. Having been around for several years and with so few complaints it can only be a good thing.
The overall verdict on Betsocial, is that despite being a relatively new site, it is definitely ready and capable to compete with the big boys. It’s not another cloned white label site and is very much operation in its own right. The sportsbook is particularly excellent and despite seeming to have come from nowhere it is clearly a very respectable operation that is here to stay. They seem to take their inspiration from sites such as Bet365, Paddy Power and Betway, and despite being predominantly a sports bookmaker, there is a very respectable suite of casino games, jackpots, free spins, and bonus offers.
Definitely, a 9,2/10 website and the lack of complaints online is a good reason to feel secure in creating a customer account for real money play.