Aussie Play Casino Full Review
For almost 20 years now, Aussie players have been facing many difficulties with gambling online. Since 2001 and the introduction of the Interactive Gambling Act, it’s been difficult for the players from Australia to find a reputable and honest casino. One that will offer a great selection of games and will respect their customers’ time and money. But, by the looks of it, things have now changed, thanks to a helping hand from outer space!
Established in 2019, Aussie Play is a casino that belongs to an affiliate group named Top One Partners. That is the third casino under their ownership, and the other two (Slots Empire and Red Dog) also offer their services to players from Australia. If their other casinos are anything to go by, Aussie Play is going to be a great place for gambling!
They have three “mascots” — a crew of aliens, who have left their gambling galaxy and landed in Australia, bringing you the best of the best from Space gambling. The trio (consisting of Zuzu, Space Cat, and the protagonist aptly named Aussie) guide you through the website and present you with various offers. The casino contains games from RealTime Gaming, and they are divided into several sections, including slots, bingo, and poker. They also have live gaming, but we’ll talk about that in more depth a little bit later.
All in all, it’s one of the better casinos when it comes to design. They focused on making it pretty, but it hasn’t been detrimental to the website’s functionality.
The registration process for the Aussie Play Casino is one of the more straightforward ones you’ll stumble upon. You just press the “sign up” button and fill in the registration form that will be in front of you. In the form, you’ll just have to fill out a few lines, and you’ll be ready to go.
You will need to verify your email address, but you don’t have to do it right after signing up, so you can still be logged in and play the games in practice mode. However, verification is necessary before you make your first deposit.
Furthermore, another thing you need to do before you’re able to make a deposit is to validate your identity. You can do this by sending a copy of your ID or documentation that has been issued to your name. That is an industry-standard practice and is nothing out of the ordinary. The casino takes two business days to review your documents and accept your validation.
Just like the rest of the Top One Partners’ casinos, Aussie Play operates under the jurisdiction of the country of Curaçao. If you’re not familiar with it, Curaçao’s licensing body is what you’d call an upper-mid level licensing commission. It’s not necessarily one of the best around, but it’s by far and wide better than many others that are pretty lax in their practices and don’t demand a great deal of stipulations (Costa Rica comes to mind).
For a casino to obtain Curaçao’s license, it needs to fulfill a lengthy set of requirements, some of which concern the casino’s transparency and the satisfaction of customers. Furthermore, once they do become a licensee, they need to keep up a certain level of professionalism if they don’t want to have their license revoked. Finally, if there’s a dispute between players and the casino that the two of them can’t resolve on their own, then Curaçao’s regulatory body will mediate in the dispute.
When you first join the casino, they will greet you with a welcome bonus. First of all, enjoy an exclusive $30 free chip bonus without deposit (bonus code: 30AUPOKIES). Alternatively, play 30 no deposit free spins on the Mermaid's Pearls slot (bonus code: 30PEARLS).
After you have completed your free chips or spins, get a 225% match bonus that goes up to $2,250. Additionally, you will also be awarded 50 free spins reserved for the Cash Bandits 2 slot.
The minimum bet per round is set at $10, and you will be able to cash out up to 30x the deposit you’ve made. The wagering requirements are 35x the bonus amount and deposit combined, and only games from the following categories count towards the playthrough completion: Slots, Keno, Scratch Cards, Real-Series Video Slots, and Board games.
Actually, this is just the first entry to what is essentially a welcome package. It covers your first five deposits, and all five bonuses have the same terms. Individual bonuses have different offers themselves, depending on the amount of your bonus. Here’s a table which explains it simply:
|First deposit||225% and 50 free spins on Cash Bandits 2.|
|Second deposit||200% and 25 free spins on Gemtopia;||210% and 40 free spins on Gemtopia;||and, 250% and 70 free spins on Gemtopia.|
|Third deposit||235% match.|
|Fourth deposit||220% and 20 free spins on Mermaid Pearls;||220% and 50 free spins on Mermaid Pearls;||and, 220% and 70 free spins on Mermaid Pearls.|
|Fifth deposit||75 free spins on Bubble Bubble 2.|
Generally, if a certain bonus doesn’t state differently, the casino applies the same bonus terms to all of their offers. You can’t claim a bonus while a different one is already active, and you’re ineligible for bonuses if your balance exceeds $1. There’s also a limit of one deposit bonus weekly. Usually, roulette counts 10% towards fulfilling the wagering requirements, while card games (video poker and Blackjack) weigh 20%. Other eligible games have a 100% contribution. However, there are games which are completely excluded, and they are as follows:
- Aztec’s Millions;
- Caribbean Hold’em/Stud/Draw Poker;
- Jackpot Cleopatra’s Gold;
- Jackpot Pinatas;
- Let’ Em Ride;
- Shopping Spree II;
- Spirit of the Inca;
When it comes to wagering requirements, slot bonuses have a WR of 35x bonus and deposit combined. For other games, it increases to 40x (card games) and 60x (roulette) bonus plus deposit. No-deposit bonuses have steeper requirements, and they go from 50x the bonus amount for slots, card games, and free spins to 60x for roulette. The cashout for no-deposit ones is set to either $150 or three times the bonus amount received, depending on which comes first.
Aside from the welcome package, Aussie Play also offers monthly bonuses, as well as special promotions. For instance, in the month of October, The Mariachi slot machine was chosen as the game of the month. Therefore, you could enter the bonus code “AUSSIENACHO,” and you will receive a match bonus, as well as some free spins. Depending on whether you deposited at least $50, $75, or $125, you would get a match of 130%, 150%, and 175%, respectively. As for the free spins, they increase as follows: 30, 50, 75.
Additionally, the casino has special offers. For example, if you use the bonus code “AUSSIEPOKIES,” you will receive a bonus which matches your deposit from 100% to 165% to be spent on slots, depending on the amount of money you deposit. There’s also a promotion for Neosurf/Bitcoin users, who can claim a bonus of up to 160% match. Additionally, they will receive 50 free spins dedicated to the Trigger Happy slot. Furthermore, if you make a deposit of at least $40, you can claim a bonus which will give you 65 spins on Popiñata.
Finally, they also run a comp points system where you receive comp points when you wager money. A hundred comp points equal to $1.
Casino Games and Software
There are several ways you can access the Aussie Play Casino’s gaming library. You can do it quickly without exiting your browser and play the games via Instant Play. Additionally, you can download their casino client and have the option of entering the games on your desktop. The downloadable client works only on Windows, and if you decide to install it, you will have access to more games than you would via Instant Play (the difference is some 60 odd games). Lastly, their website also runs a mobile version, which is fully functional on both iOS and Android devices. There are 113 games available for mobile, so you won’t be lacking in fun if you decide to play on the go.
Their game library consists of products from two providers: RealTime Gaming and Visionary iGaming. The latter one is there to provide you with live gaming, while the first fills out the rest of the library.
Having been active since 1998, RealTime Gaming is one of the best-known providers of online gambling software. Their games have slick and functional design, while the gameplay varies from game to game, making sure you won’t get bored while playing. One of the things that has made RTG stand out from the crowd is their networked system of progressive jackpots. By this, we mean that all RTG casinos (which take part in the network) contribute to the same big pot for games with a progressive jackpot. Hence, players from all across the Internet work and fight for the same pot, which allows RTG jackpots to often go above $1 million.
All RTG games have a Random Number Generator incorporated in them, and the RNG makes sure all of the outcomes are genuinely random, fair, and independent of outside factors. A third-party software-testing company, TST, has tried and tested RTG’s RNG, and they regularly do so to make sure it continues to work properly.
When it comes to the games themselves, there are 327 games in the casino’s library (plus ten additional games with a live dealer, making it 337 in total). The games go into four categories: slots, video poker, table games, and specialties.
As you’d expect, the most abundant one is, of course, slots. Our extraterrestrial buddy Aussie plays with 178 slot machines. Here, you will find some of the most popular RTG releases. For instance, they have classic three-reelers such as Double Ya Luck, 7s and Stripes, and Jumping Beans. Additionally, there are five-reel slots as well, including Bubble Bubble 2, Aladdin’s Wishes, and Cleopatra’s Gold. If none of these tickles your fancy, then you can choose one of the five games with floating symbols or six reels like Cubee, Lucky 6, and The Big Bopper.
Moving on, the video poker category consists of 17 titles. Here, you’ll find some of the classic titles which are, frankly, a staple to any online casino. For instance, you can try your luck on Joker Poker, Aces & Eights, and Jacks or Better. There are four game modes for each title, as you can play them in single, three-, ten-, and 52-hand modes.
Furthermore, there are 21 table games. Here, apart from several versions of Blackjack, you can play Baccarat, European Roulette, and Craps. There are also games you won’t find as often, such as Red Dog, War, and Rummy. However, most of the table games are of poker variety. Apart from Texas Hold’em, there are also three types of Caribbean poker (stud, Hold’em, and draw), as well as Let ’Em Ride and Pai Gow Poker.
Specialties and Live Gaming
The final category is specialties, where you will find eleven games. The weird thing about it is that American and French Roulette are here, as seemingly they are not table games, unlike their European equivalent. Other games include Keno, Bingo, and Sic Bo.
Moreover, the Aussie Play Casino has a live gaming lobby, powered by Visionary iGaming. As we’ve mentioned before, there are ten live games, divided into four sections: Baccarat, Blackjack, Roulette, and Super6. The most plentiful one is Blackjack, with four lobbies available, containing Blackjack HD, Blackjack Early Payout, and Backbet Blackjack. Roulette (American and European), Super6, and Baccarat all have two lobbies each.
Remember what we said about RealTime Gaming and their network of progressive jackpots? Well, if you’re a fan of progressives, you’ll love Aussie Play! At the time of writing, there were six games that come with progressive jackpots. Here’s a list of them, together with the jackpot prize at the time:
- Aztec’s Millions: $3,323,722.16;
- Caribbean Hold’em/Stud Poker: $146,292.77;
- Let ’Em Ride: $175,931.02;
- Megasaur: $937,673.76;
- Spirit of the Inca: $293,471.70.
Aussie Play Casino operates with two currencies: AUD and USD. As we’ve mentioned above, you won’t be able to make a deposit (or a withdrawal, for that matter) before you verify your identity. You can do that by sending a photo of your ID and your credit card (both sides) as well as any official document issued to your name in order to verify your address. This validation process lasts for two business days, and it’s a one-time thing; once confirmed, you won’t have to do it again.
However, if you find this discouraging and are worried about the security of your personal information, we have good news for you. The casino has integrated a 256-bit SSL encryption technology, which is state-of-the-art security software. What it does is it makes sure your personal information (such as the documents you send or bank account particularities) won’t reach any third party which would exploit it. The casino also has a “zero-tolerance” policy on any account that commits fraudulent activity so that they make sure only benevolent players are around. The bottom line is, they’ve taken all the precautionary measures to make your gambling safe and secure.
Once you’ve gone through the ID validation process, you’ll be able to make your first deposit. You can do so via one of the six deposit methods this casino uses. All of the methods conduct instant transactions, except for Bitcoin, which might take up to a maximum of 15 minutes to transfer money to your account. Here are all the available payment methods, together with their minimum and maximum limits:
- Visa: $30–$1,000
- Mastercard: $30–$1,000
- American Express: $30–$1,000
- Bitcoin (BTC): $20–$2,500
- Gift cards (paid via Visa or Mastercard): $25–$500
- Neosurf: $10–$250
As is often the case, payment methods are scarcer when you’re asking for a withdrawal. When you request a withdrawal, the casino will take 3–4 business days to review and accept your request. After that, the processing fee depends on your method of choice. Essentially, you’ll be receiving your money in four business days, which, compared to other online casinos, is one of the better offers around. We’ve reviewed thousands of casinos which make their players wait for weeks to see their money.
The limits are always the same for all withdrawal methods, and they go from $150 to $2,500. Apart from the upper limit, there are no other limits in the shape of the amount you can withdraw within a week. If you become a loyal customer and become a VIP member, they will increase your maximum limit. Here’s the list of the methods, together with their processing times:
- Visa: 3–4 business days
- Mastercard: 3–4 business days
- Bank wire transfer: 5 business days
- Bitcoin: 1–3 business days
Finally, another thing we really appreciated when it came to withdrawing is that none of the methods above come with any processing fees.
The casino’s customer service is available for contact 24/7. You can get in touch via live chat or email address ([email protected]). Alternatively, you can call one of their two phone numbers (+61 1 800 957 289 and +1 855 201 1872), which are toll-free for the residents of Australia and the United States. The only supported language is English.
In our experience, we’ve come across very helpful customer support. Their staff would reply almost momentarily (just a couple of seconds each time), and they would provide clear and concise answers to all of our queries. All in all, their customer support passes with flying colours.
If you look up online, you’ll see that there are no online complaints from other players. It seems that all the other players have had the same or similar experience as we’ve had.
One of the main questions all online casinos face nowadays is: Can players from Australia and the United States join and play for real money? And in this instance, the answer to both is yes. Admittedly, it would have been ridiculous if they didn’t allow for Aussie players, given the theme and the name of the casino.
There are some restrictions though as players from 23 countries can’t join, and you’ll find this list in the casino’s FAQ section.
We’ve also investigated the Terms and Conditions section of the casino, and we can say that there was nothing that stands out of the ordinary. All of the terms are pretty industry-standard, and they let players know what the rules of conduct are.
To summarize, we’ve been impressed by Aussie Play Casino. The design of the website is one of the better ones out there, as they’ve reached a great balance between functionality and aesthetics. Their game library consists of about 220 games from RTG as well as a live gaming lobby.
When it comes to the financial side of it, they offer plenty of options for transactions in both directions. We were happy to see that there were no processing fees. The withdrawal process is quick, especially having in mind that we’re talking about the online gambling industry.
You won’t be able to find online complaints, and their support seemed friendly and helpful. Hopefully, the casino stands the test of time and shows that we’ve got one of the rare havens for Aussies who like to spin some pokie wheels online.