General Information
Dragonara Casino Online is an extension of the world-renowned land-based Dragonara Palace Casino located in Malta. Owned by Dragonara Interactive Limited Casinos, this online casino was established in 2014 and has already become recognized as a key player in the iGaming industry.
Under the 3 licenses; Malta Gaming Authority, Curacao, and the UK Gambling Commission, players from all over the world can enjoy over 1000 games with a click of a button. However, it should be noted that there is still a list of restricted countries which have been prohibited to access the platform including the USA, France, Spain, Romania, Armenia, Turkey, Lebanon, North Korea, Iran, Hungary, Portugal, and Ukraine. VPNs are also strictly prohibited from being used.
Dragonara Casino Games
Dragonara offers players over 1,000 mobile games, including a live casino that directly streams Roulette, Blackjack, Baccarat, Caribbean Stud Poker, and Texas Hold’Em from the Dragonara land-based casino in Malta! There are various games offered by Dragonara which include video slots, 3D slots, table games, classic slots, video poker, jackpot games, and scratch cards.
They also have an abundance of quality game providers such as:
- NetEnt
- Microgaming
- Betsoft
- Play n' GO
- IGT
- EGT
- NYX
Having this extensive list of game providers, who are arguably the best in the business, ensures players that they will have the best casino game graphics available in the iGaming industry. It also means players have an extensive list of games to choose from
The casino game is also available in HTML5 format for mobile devices such as smartphones and tablets.
Dragonara Casino Bonuses
In terms of welcome bonuses, promotions, and loyalty programs; Dragonara Casino offers up to 50 free spins and a 150% welcome bonus when you deposit a minimum of €10. Dragonara also offers a 50% Reload Bonus per month, giving up to €100 extra on top of deposits when you deposit at least €20. The Dragonara Loyalty and VIP program is another perk offered by the Dragonara Casino team where players can earn exclusive offers and collect loyalty points that can later be converted to real cash!
Other active bonuses and promotions:
- Loyalty and Vip: 1€ every 100 points
- VIP promotions for high roller players
- Exclusive bonuses and free spins no deposit required
- Freeplay, Freebet, Freeroll
- Prize draws, Tournaments, Lotteries
- Bonus codes, Vouchers, Free chip
Dragonara Casino Banking
Due to the high number of games and players, Dragonara Casino takes player safety and identity theft very seriously. Their website is not only encrypted so that sensitive player data is protected, but they also ask for identification for any withdrawal that is greater than the amount of €2,300. In fact, Dragonara Casino also offers a deposit limit.
Although the casino has many rules in place for player data protection, they also have many rules in place for player protection in general. A strong advocate for responsible gaming, Dragonara has a whole subsection on its homepage dedicated to this cause. Underage gambling is strictly prohibited, and they ensure that no persons under the age of 18 is allowed to access the casino. They also refer players to gambling counseling organizations should any player feel that they may need these resources.
Finally, Dragonara acknowledges the fact that sometimes, people just need a break-especially when gambling starts to take a big portion of their time. They offer these users a “self-exclusion” option that allows your account to remain closed for a minimum period of 6 months. During those 6 months, the self-excluded account will remain closed and can only be opened again after a written request has been sent through.
Dragonara Casino accepts all different kinds of currencies for payments which include:
- EUR
- USD
- GBP
- NOK
- SEK
- CAD
The online casino accepts all these currencies under various deposit methods ranging from:
- Mastercard
- VISA
- Online Bank Transfer
- Skrill
- Neteller
- Trustly
- Paysafecard
- Euteller
Dragonara Casino Support
The site languages offered are English and Italian. Although they have a very responsive team, there is no live chat option. However, players can always find support between 8 AM and 12 AM at [email protected]. Once an email has been sent, players can always expect to get a response from the Dragonara team within 24 hours.
Our Summary
Overall, Dragonara is a well-established online casino that offers a variety of mobile games such as slots, table games, jackpots, and live casino. One of the many attractive features it offers players is the big number of payment methods and currencies that players can use for their transactions. The website itself is very user-friendly and easy to navigate with clear subsections about the kind of games players could choose from. The over-all color scheme is also very nice to look at. The images used are clear and colorful which always makes playing the games a lot more fun. There is also a tutorial section for players that need assistance in how to navigate the homepage, payment processing and how to play the overall number of games offered.
Although Dragonara Casino doesn’t offer a live chat option as a source of player support, they do have an FAQ page that can solve basic but frequent problems or questions other players have been having on the platform. They also have a glossary page that has clearly detailed explanations for terms, phrases, and games popular in the iGaming industry. It should be noted that although their email response time is always within 24 hours. And, the live chat option can definitely solve many problems and issues for players in real-time. Another fact that players should be aware of is that Dragonara also doesn’t offer a phone help-line which, again, would be very helpful to players who require live and instant assistance.
Final Thoughts
Dragonara’s biggest challenge is getting a live-chat option for players when using the platform but they really do a good job of being pretty responsive to emails. Another challenge would be not allowing certain countries to be able to play on the site, but that’s more of a licensing issue. Ultimately, Dragonara is a well-established online casino that offers a number of quality games and payment methods. It's easy to use, fun to play with and delivers a pleasant gaming experience.
