Introduction
Most of the casino reviews we carry out relate to completely new casinos. That's why we get extra excited when we hear about established casinos deciding to re-launch! One of these is Joo Casino. They have been at it since 2014, and have now chosen to re-launch with new features.
It is none other than Dama N.V. that stands behind Joo, a company we are very familiar with before and which enjoys great respect in the industry. With Joo Casino, they give you a full-fledged online casino with over 4,000 games, beautiful design, unique promotions, and bonuses that make it well worth opening an account. We can't wait to tell you about everything you have in store!
As one of the people more interested in gambling, there are already hundreds of casinos that have our country on the block. Dama N.V. who owns Joo Casino has already been in Norway for many years, where you may know them better with casinos such as BitStarz, King Billy, Level Up, and 7Bit Casino. Dama actually has over 60 casinos in the portfolio, and therefore there is a lot that tells us that we have a lot of good things to come from Joo Casino.
Design and Ease of Use
Joo Casino has a touch of the wet element in it, with a fish in the logo, backgrounds that are connected to the sea and not least a VIP program that really dives below the sea surface. However, we are a little unsure what story they really want to tell around this. The design is otherwise sparkling, where the large game icons and the very clear menus give a very good overview of the page. The only thing we have to complain about the design is that it can be perceived as a bit noisy with many elements in both the main menu and lobby, especially in combination with each other.
We still think Joo delivers well in terms of user-friendliness. If you are a first-time visitor to an online casino, you will find good support in all the information the page contains, and we also believe that you who are more experienced will find the page logically structured. From the menus to all the shortcuts at the bottom of the page, it's certainly easy to find. Good support pages with everything from FAQ to payment pages are also a plus and make this a casino that delivers the goods on user experience.
Joo Casino Welcome Bonus
Most people appreciate getting a bonus when they register with a new casino. It is in many ways the reward for taking the trouble to move the casino. In an attempt to convince you that Joo Casino is the place for you, they have prepared a bonus package worth €/$1,800 + 150 free spins. The package is spread over three deposits:
- First deposit: 100% bonus up to €/$1,000 + 100 free spins
- Second deposit: 50% bonus up to €/$300 with the bonus code RELAX
- Third deposit: 50% bonus up to €/$500 with the bonus code ACTNOW
With a deposit of €/$20, you will be able to claim these three bonuses. Note that bonus codes are only used on second and third deposits. This is to differentiate the bonuses from other Joo Casino offers. The free rounds you get are paid out on Book of Dead (Play N Go) which is paid out with 25 spins at a time. As soon as you have completed your deposit, just go straight to the machine and start spinning.
It's worth noting that you get a full match on your first deposit, but only 50% on the following two. In practice, this means that you have to deposit twice as much to utilize the full potential of the bonus. For example, a €/$100 deposit with a 100% bonus will give €/$100 in extra payout, while with a 50% bonus you will have to deposit €/$200 to get the same amount in bonus. If you keep the deposit of €/$100, you get a €/$50 bonus.
Other Casino Promotions
While the welcome package to Joo Casino is a one-time offer, you also get the opportunity to claim rewards almost whenever it suits you. Among other things, they offer so-called reload bonuses that come in three different editions:
Monday Bonus: This offer is perfect when you have run out of money in your account and need to top it up. Every Monday, a 40% bonus of up to €/$100 awaits you when you use the bonus code MON40. The bonus amount must be wagered 50x before you have the opportunity to withdraw winnings won with the Monday bonuses.
Wednesday Bonus: With this bonus, you get up to 100 free rounds every single week. Use the bonus code BOOK and deposit €/$20 or more to receive 20 spins on a selected machine. If you deposit €/$50 or more, you get 50 spins, while a deposit of €/$100 or more gives you 100 free spins.
Big Player Bonus: Every other week it is possible to get an extra large top-up on the account. If you use the bonus code HIGH, with a deposit of at least €/$500 you will get a 50% bonus up to €/$1,000. Perfect for those who like to play for slightly larger sums or just want to top up their account properly.
Tournaments and Rewards
In addition to these reload bonuses, you can also expect time-limited promotions that are published on the promotion pages of Joo Casino. There are also tournaments, mostly week-long, where you can win both free rounds and a share of a prize pool. If you're ready for a little more excitement, it might be worth checking out the tournament pages. They even have team tournaments where you can play with others with the goal of winning a split pot.
We also have to mention Joo Casino's own wheel of fortune that you can spin whenever you want. On this wheel, there are two types of bonuses, gold and silver, and where you pay to get a spin. The spins are activated by using the codes GOLD or SILVER when you make a deposit, and will then get a spin with the purchase. For a silver spin, it will cost you from €/$30 and up to €/$99, while a gold spin is paid for deposits from €/$100.
The wheel of fortune is called Lucky Spin and the bonus codes cannot be used in combination with other offers in the casino. But if you are already depositing money, why not use one of the two bonus codes? It not only gives one spin, but also a guaranteed win. At Silver level, you can win from 20 to 100 free spins, or monetary gains from €/$50 to €/$5,000. At zero level, the prize interval for free spins is from 50 to 100, while the sums of money range from €/$10 to €/$1,000.
There is no cap on the winnings on Lucky Spin, but you must be prepared to have to convert winnings from free spins 30x, and cash winnings 3x. You have 7 days to do this. All free spins are paid out at Big Bass Splash (BGaming).
Bonus Terms & Conditions
With bonuses, you should always expect that there will be a turnover requirement. If it is important for you to get access to winnings you win with bonus money or on free spins, it is extra important to be aware of such requirements. What the requirements look like can be absolutely decisive for your catch.
In all reviews you will find with us in Norske Spilleautomater, we place great emphasis on turnover requirements. By clarifying these for the players and giving them insight into what we think about the requirements, it will be much easier for you to assess whether a bonus is right for you or not. Here is our summary of the requirements for Joo Casino:
- Minimum deposit: €/$20
- Wagering requirement: 50x
- Max profit from free spins: No limit
- Max bet: €/$5
- Duration: Not stated
Are the T&C friendly?
The first thing you should note here is the turnover requirement. 50x is quite strict and even if Joo only calculates this from the bonus amount, you should check the requirement against what you deposit. If you receive, for example, €/$1,000 as a bonus on your first deposit, you will have to turn over €/$50,000 before you have the chance to be paid both the bonus amount and all winnings that have been won with bonus money.
The second thing we would like to mention is that no time frame has been given for how long you have to fulfill the bonus requirement. It makes a big difference if you have a week or a month, so remember to take this into account when considering how much to deposit. What we do know is that both free rounds and bonus money that have been paid out must be used within 7 days. Otherwise, they will be withdrawn by Joo Casino.
Bets count towards wagering
One thing you won't find in the summary is how much of your bets count towards the turnover requirements. The casinos call this weighting and will vary between different game types. Here are the weighting requirements that apply at Joo Casino:
- Slots: 100%
- All other bets: 5%
What does this mean in practice? If you play slot machines, all your bets will help reduce your turnover requirement. But if you play live games, table games, or other games that are not slots, you will have to wager 20x as much as on the slot machines. That's a lot!
There are also single games on which it will not be possible to use bonus money. Joo Casino can give you the whole list, but we can mention that it applies to the vast majority of Blackjack and live tables and a fairly extensive list of slots. In fact, far more than we are used to seeing! You will automatically be notified if you try to use the bonus money on a game that is not approved.
Joo Casino VIP program
Click on the interactive map of Joo Casino and see how your VIP journey with them will be. Here they have created a kind of underwater world where the goal is to play your way to a higher level on the ladder. Everyone starts at level 1, which is a nice confirmation that absolutely everyone gets VIP status right away. From here it is a matter of collecting points in the casino's own points system.
For every €/$5, you place in stakes, you are rewarded with one point. Actually, two, as the bet both gives you a point that helps you advance in VIP level, as well as a point that you can use to exchange into bonuses.
Once you have reached a certain number of points you will be able to advance to a higher VIP level. It will trigger a separate promotion bonus and other benefits. For example, at level 2 you will be paid 20 free spins, which requires 100 points, or a turnover of €/$500. Don't be crazy about it!
VIP Bonus Ladder
The number of free rounds increases with each level until you reach level 8. Then you get your own VIP manager, while both monetary bonuses and a fixed cashback are paid out. Here, the level of cashback is progressive with the level of the VIP journey:
- 5% Cashback from Level 8 – Ocean Floor
- 6% Cashback from Level 16 – Rainbow Reef
- 8% Cashback from Level 20 – Shipwreck Treasure
- 10% Cashback from Level 24 – Mysterious Ruins
- 15% Cashback from Level 25 – Mermaids Grotto
Joo Casino also runs a VIP season where it is possible to secure your own prizes, usually with a large pot of money that is sprinkled over active VIP players. We can also mention that all free rounds that are paid out are on the favorite Book of Dead!
All in all, a fun VIP program where it is very clear which benefits you get, and with regular promotions to keep motivation and traffic up. Maybe it is a bit tough to get into the higher levels, so don't expect the cashback benefit to come right away. If you keep pressing up, it will come!
Joo vs Other Casinos
If you're still with us, we assume that Joo Casino seems exciting. But that does not mean that it may also be relevant to consider a couple of other casinos. We want you to be satisfied once you have made your choice. So why not take a couple of other good options into consideration? Here are two other casinos we think you might like:
JustWOW Casino
JustWOW may not have the same robust selection of games that Joo has to offer, but in return, it strikes with a very good selection of jackpot games. If you are one of those who are triggered by insane progressive jackpots, this alone can be reason enough to recognize the WOW factor. Slightly poor navigation on the site is worth observing, but if you give them a chance you can get a bonus package worth up to €/$1,000.
GreatWin Casino
If you want to keep the game selection at the same level as Joo Casino, GreatWin is a relevant alternative. Not only do they match the betting package, but they also bring in odds as another possibility. If you like promotions, this is something you can really take advantage of here, with new offers almost every day. They also have VIP options. As a welcome bonus, you can take with you up to €/$500 in bonus money, plus 200 free spins in a package with favorable turnover requirements of 35x.
Other Casinos
If you like casino bonuses, you have several exciting opportunities waiting for you. We remind you that the Joo Casino package has a limit of €/$1,800 and 100 free spins. Take a look at the possibilities below and check out our reviews if you want to know more about one or more of these casinos.
- Ice Casino: Up to €/$1,500 + 270 free spins
- Royal Panda Casino: Up to €/$1,000 + 100 free spins
- Club Riches Casino: Up to €/$2,000 + 100 free spins
- BitDreams Casino: Up to €/$2,000 + 200 free spins
Joo Casino Games
Joo Casino offers a fantastic breadth in its game package, which at the time of writing counts more than 4,000 games. But what impresses the most is that this pack is made up of games from over 100 studios. If they wanted, they could have gone for more than double the selection of games if you take into account all the titles studios such as Pragmatic Play, NetEnt, Microgaming and the more than 100 other studios could have given them. Instead, the strategy has been to choose the very best what each one of them.
If we take the odds away, Joo actually has every casino game and type of game you can think of. By pressing your way into the lobby, you will find the selection of games sorted into different categories:
- Top Games: The casino's “hottest” games. Book of Dead, Gates of Olympus and Midas Golden Touch are currently the top three!
- Slots: Well over 3,500 games with everything from video slots to old classics and fruit slots. Check out Sun of Egypt or Legacy of Dead which are in the top three
- Bonus BuyA collection of several hundred slots where it is possible to pay an amount to activate the bonus function in the game. A unique feature that is perfect when you can't bear to wait for the bonus feature to trigger itself!
- Live Games: Lots of live content including game shows, roulette and Blackjack games, presented by Joo Casino's professional dealers in proper casino surroundings
- Table Games: A good selection of “First Person” games with everything from video poker to the most popular casino table games
- Mystery Drops: Selected games that pay out winnings completely randomly
- Aviator: The popular crash game is presented in a separate menu. The starting point is simple; simply guess how far the plane will go before it disappears from the radar. A fun game that is particularly suitable when you want a slightly different gaming experience
- Game Features: This makes it possible to sort games based on features. Megaways, Bitcoin games, hold & win and scratch cards are among the games that you will find in this category
Joo Mobile Casino
Mobile experiences are rarely any more than what you get on desktop. Mobile technology has come a long way, almost all new content that game producers create is optimized for mobile, and the casinos make everything else available here as well. This way you can freely choose whether you want to use your mobile to play, or sit in front of the computer and get more or less the same experience.
Joo Casino is a good example of how this works. With content that matches more or less 100% of what you get on a desktop, there are only a few differences you will notice. These are exclusively about the difference in screen size:
- More compressed menus
- Fewer games displayed simultaneously from the lobby
Our assessment is that Joo gives you the flexibility to choose the solution that suits you best in relation to where you are, and can thus know that they are always ready to take care of you. The mobile site is also browser-based and does not require an app to play.
Joo Casino Payments
If you start by clicking on Joo's payment page, you will get a slightly different impression of the possibilities for payments than what is actually the case. Here they list every single method that the casino has to offer, no matter where you are in the world. Here are some of the methods that we can recommend to our friends:
- Visa
- MasterCard
- Maestro
- Skrill
- Neteller
- EcoPayz
- iDebit
- Interac
- MiFinity
- MuchBetter
- Pay4Fun
- AstroPay Card
- Flexepin
- CoinsPaid (cryptocurrencies)
From what we understand, it is also possible to use some credit cards from VISA and MasterCard, but we cannot guarantee this. What we can guarantee is that Joo makes your payments free of charge both when you deposit and withdraw money. The minimum deposit and withdrawal are €/$20. In most cases, deposits are made immediately, while withdrawals will be available between 1-3 days using the aforementioned methods.
Online Gaming Licence
Joo Casino has a license from Antillephone in Curacao (no. 8048/JAZ2020-013). It is one of several licensors from the Caribbean island, but perhaps the one we are most used to seeing from online casinos. In the eyes of many, a license from here is slightly weaker than from the EU, but it is important to know that an Antillephone license helps to give you a responsible, fair and safe experience. Among other things, it requires that:
- An approved and tested number generator must be used on all games (except live games) which ensures that the winnings are completely random
- Each and every game in the casino is tested to ensure that the refund takes place according to the given information (RTP)
- Information exchanged between the casino, players and payment providers is encrypted. Personal data will never be shared without your consent
- The casino has documented that they do not use it for money laundering or are otherwise involved in financial crime
- Players who are exposed or in the risk zone can seek help
Joo Casino Support
Joo Casino does not have any official opening hours for its support, but we find it fast and available during the day. The chat is lightning fast and is answered in less than 30 seconds, and they also accept inquiries by email, although with a completely different response time.
There is also an FAQ page where the casino has collected their most common questions with answers. We encourage you to check this before contacting support. To give an indication of what information you will find here, it covers everything from payment problems to bonuses, security, and games.
Summary
Joo Casino is a pleasure visually, but also just as good when you dive below the surface. The game package is strong, where over 4,000 games from more than 100 studios give you the most from the best. Whether you enjoy your favorites in front of your computer or from your mobile when you're on the go, they deliver the same great experience. Elegant and user-friendly websites will be with you all the way.
If you like rewards, there are also several reasons to test out Joo Casino. Alongside a good selection of promotions, their VIP program is really worth being a part of. VIP status from the first cent and then regular promotion means that free rounds, cash bonuses, your own VIP manager, and fixed cashback can quickly become part of your everyday life. Two thumbs up!
Frequently Asked Questions
Which cryptocurrencies can I use?
Joo Casino offers many of the most popular cryptos on the market. Currently, it includes Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, and Tether. They do this in collaboration with renowned CoinsPaid.
How much do I get in the welcome bonus?
The Joo Casino welcome package gives you up to €/$1,800 and 100 free spins. How much you get depends on what you deposit, but with a deposit of only €/$20, you are guaranteed all the free rounds.
Where can I find the bonus codes?
The bonus codes will mostly always be stated on the promotional pages of Joo. If you are unsure, we recommend that you contact customer service.
How long does it take to open an account?
No more than a couple of minutes for the actual registration and verification. The first time you withdraw money, it is likely that you will also need to confirm your identity, but this is not required to make a deposit.
